Orders are processed within 1–3 business days (Monday–Saturday). Once shipped, delivery times within the continental USA typically take 3–7 business days, depending on the carrier (USPS, UPS, or FedEx) and your location. Expedited shipping options are available at checkout where supported. Please note that delivery times are estimates and may vary due to carrier performance, weather, or holidays. You will receive a tracking number via email once your order ships.
Your package is usually processed and shipped within 1–3 business days. Standard delivery to addresses in the continental United States takes approximately 3–7 business days from the date of shipment. Actual delivery times may vary based on your location and the chosen shipping method. You can track your order using the tracking number sent to your email.
Yes, most items can be returned within 14 days of delivery, provided they meet the following conditions:
Sale, clearance, final-sale, personalized, and certain hygiene/personal care items are non-returnable. To initiate a return, please email us at info@theclicknship.com with your order number and reason for return. Full details are available in our Refunds & Returns policy.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at info@theclicknship.com. Please include your order number and clear photos of the damage or issue. We will promptly arrange a replacement (if available) or issue a full refund, including the original shipping costs.
Our support team is available Monday to Saturday during business hours and will respond to your inquiry as quickly as possible.
California, USA
Mon – Fri: 9 AM – 5 PM
Sat: 10 AM – 6 PM
Sun: Closed